Emergency Joint Operations Centre (JOC)

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How can I get involved?

Complete the registration form 

You will be contacted by someone from LS4 to take you through the process.

 

The JOC is manned 24/7 by community volunteers, from home where members are on stand-by. They are equipped with area maps, two-way radio, cell phones as well as manual with instructions and emergency handling procedures. The JOC Duty officer has communication with the SAPS and all relevant role players and can communicate with most emergency services in the area.

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Volunteers are given the necessary training required to man the post and are briefed on all aspects of the mainly liaison tasks. Shifts are 10 or 14 hour shifts i.e. 8am to 18h00 or 18h00 to 8am.

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Duty staff will also be briefed on how to handle the 2-way radio for announcements or handling incidents. 

 

The Emergency Number is displayed on the pages in this site.

 

Training

Free training is provided to JOC Operators at the Joint Operations Centre, with a refresher done annually.
 

REMEMBER: When someone reports an Emergency, please ensure you ask the following:

• WHO       : IDENTIFY YOURSELF TO THE JOC OPERATOR

• WHAT     : BE SPECIFIC WITH WHAT IS HAPPENING

• WHERE  : BE VERY SPECIFIC ON THE LOCATION

• WHAT     : WHAT HELP IS NEEDED

• WHY        : WHY HELP IS NEEDED,

• WHY YOU BELIEVE A PERSON/ACTION IS SUSPICIOUS

• HOW       : GIVE DETAIL ON HOW THE INCIDENT SHOULD BE HANDLED